Policies, Terms, and Conditions

1.     Appointments may be made at any time, including the day they are requested

         a.     Generally, the best lighting is between 10:00 am and 2:00 pm. Other appointment times are  also available

         b.     Photographer will include lightly staging the home during the shoot. If more than a reasonable amount of time is needed, a fee may apply (see pre-shoot consultation)

         c.      Photographer has access to the Supra lockbox system to help with scheduling

         d.     Appointments that need to be rescheduled must be done more than 24 hours prior to the appointment. If less than 24 hours is given, a $25 fee may apply


2.     Photographs will be taken of the majority of the home. Rooms listed under Non-Typical Photographs can be included but must be requested. Photographs of the Amenity Center or Surrounding Area must be requested prior to the appointment so additional time can be built into scheduling

         a.     Typical Photographs – Front of Home, Front of Home Entryway, Foyer, Living Room, Dining Room, Kitchen, Breakfast Nook, Family Room, Bedroom, Bathroom, Lanai/Porch, and Backyard

         b.     Non-Typical Photographs – Closet, Laundry Room, and Interior of Garage or Detached Building

         c.      Amenity Center - Neighborhood Sign and Amenities if included with subject property’s HOA dues

         d.     Surrounding Area – Nearby Parks and Local Shopping Centers


3.     Payment must be received before photos will be released

         a.     Accepted payment options include cash, checks, and all major credit cards


4.      Images will be processed and delivered by the next business day (weekend delivery available upon request)

         a.     Photo Shoots on Saturday or Sunday will be ready no later than the following Tuesday


5.     All images are reviewed and enhanced where necessary

         a.     Standard Enhancements include adding blue skies, greening the grass, and removing cords

         b.     Premium Enhancements such as removing cars, furniture, playsets, etc may be made for a charge

         c.      Images may be revised up to 3 calendar days after they are received at no charge

         d.     Revisions requested after the initial timeframe may incur a cost per image

         e.     High Resolution Images are available for up to one year from the processing date


6.     Virtual Tours include many additional features at no additional cost

         a.     Personalized Website of the Tour

         b.     Online system allows modifications such as renaming and rearranging the photos, adding background music, creating flyers and videos, and many other options

         c.      Will be exported to Realtor.com, Trulia, Homes.com, and more

         d.     Automatic weekly statistics report will be sent to the listing agent. Additional emails may be added